Privacy Policy

Last Updated on: Apr 12, 2015

 

Retrogene AS Privacy Policy

 

Retrogene and its affiliates ("Retrogene", “us”, “our” or "we") are dedicated to protecting the privacy rights of our users ("users" or "you"). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our websites, including http://retrogenestudio.com (the “Sites”) or any Retrogene game provided on a mobile platform (for example, iOS and Android, collectively, the "Service"). Please note that the scope of this Policy is limited to information collected or received by Retrogene through your use of the Service. Retrogene is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

 

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

 

1. Data collection and usage

User data is likely to be collected for Retrogene whenever you (1) interact with an application, website or other digital products made available by Retrogene or its affiliates; (2) subscribe to a newsletter by Retrogene or its affiliates; (3) make purchases through our online stores or an external online store where Retrogene has an account (such as the Unity Asset Store).

 

Retrogene reserves the right to disclose the collected, non-personal data for advertising by Retrogene or one of Retrogene's partners. Collected data may include e-mail, user names, device, IP-address and passwords.

 

2. Websites

While you are browsing Retrogene's Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor and analyze your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party sites, user names and e-mail and mail addresses. We may use this information to create a user profile. We may use your email address to contact you about your experience with Retrogene Sites and notify you about company news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you.

 

3. iOS, Android, Windows Phone.

When you use any of the Retrogene games or applications on a mobile platform, we may collect and record certain information such as a unique device ID (persistent / non-persistent), hardware type, the version of your operating system (“OS”), your device name, your email address (if you have registered your email or connected to Facebook), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends.

 

4. Customer Service

We may collect your email address when you contact our customer service group and we may use that email address to contact you about your gaming experience with Retrogene games and notify you about company news and promotions.

 

5. Game Data Collection

Whenever you play our games, we collect data about all of your interactions with the game.

 

6. Other Collection

We may also acquire information from you through (1) your access and participation in message boards on the Service, (2) your participation in surveys regarding the Service or (3) your participation in contests through the Service.

 

7. Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include Game Analytics, Google Analytics and Flurry ("Third party tracking tools"). Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geo-location information, and IP address.

 

You can opt-out of Flurry Analytics tracking by clicking www.flurry.com/user-opt-out.html

 

And you can opt-out of Google Analytics with this browser add-on tool: https://tools.google.com/dlpage/gaoptout

 

8. Ad Networks

We may feature advertising within our Service. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you. Please visit our advertisers for information about their privacy policy.

 

In addition, you may see our games advertised in other services. After clicking on one of these advertisements and installing our game, you will become a user of our Service. In order to verify the installs, a device identifier may be shared with the advertiser.

 

9. How We Use Information

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

 

  • Create game accounts and allow users to play our games;
  • Identify and suggest connections with other Retrogene users;
  • Operate and improve our Service;
  • Understand you and your preferences to enhance your experience and enjoyment using our Service;
  • Respond to your comments and questions and provide customer service;
  • Provide and deliver products and services you request;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Retrogene and our selected partners;
  • Enable you to communicate with other users; and
  • Link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services.

 

10. Disclosure of Your information

Retrogene does not share your personal information except as approved by you or as described below:

 

  • With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.
  • Retrogene may engage other companies and individuals to perform services on our behalf. Example of these services include analyzing data. These agents and service providers may have access to your personal information in connection with the performance of services for Retrogene.
  • We may release your information as permitted by law or when we believe that release is appropriate to comply with the law; enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
  • Retrogene may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company.
  • We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.
  • Our Policy Regarding Children

 

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to use our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at support@retrogenestudio.com

 

11. Security

Retrogene takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

 

Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties.

 

12. Hacking and cheating

We reserve the right to block, change or remove any account suspected of hacking and/or cheating. Each account is personal and should only be used by the account owner. Cooperation with multiple people playing on the same account is considered cheating.

 

13. Changes to the Policy

We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.

 

14. International Transfer

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.

 

Contact Information

Retrogene AS (Business ID 913 047 923), Edvard Griegs Vei 3A, 5059 Bergen, Norway.

 

If you have any questions about this Policy, please contact us at support@retrogenestudio.com.

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